Frequently Asked Questions
Everything you need to know about our premium cycling apparel and services.
What is the best way to determine my size for cycling jerseys and bibs?
We recommend using our detailed size guide located on each product page. Our apparel is designed with a 'race fit' that is aerodynamic and close to the skin. If you prefer a looser fit, we suggest sizing up.
How should I care for my technical cycling garments?
To preserve the technical properties of the fabrics, wash in cold water (30°C) with a mild detergent. Avoid fabric softeners and tumble dryers; instead, hang your garments to air dry.
Do you offer international shipping?
Yes, we ship to cyclists worldwide. Standard and express shipping options are available at checkout, with tracking provided for all orders once they leave our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging with tags attached. Please use our online returns portal to generate a shipping label.
Are your products covered by a warranty?
All Café du Cycliste products are covered by a 2-year warranty against manufacturing defects. If you experience an issue with your gear, please contact our customer service team with photos of the fault.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Apple Pay and Klarna for flexible financing.